Gst Return Filing Error! Authorized Signatory Details Not Found Or User Not Regitered.


Pulkit Sharma
watch_later 2 years, 10 months ago

So today again GST portal has surprised me.

I tried to file my GSTR-1 with EVC. Got OTP and when entered OTP to file my return, got a message

Error! Authorized Signatory details not found or user not regitered.

It is amazing to not how many errors portal has.

I was able to file my all others returns on time. But this is too much. For a proprietor who was filing return every month without any error, suddenly error showing no authorised signatory found is terrific.

  • chatComments
    Faced similar problem before 15 mins from now. Whereas, I filed GSTR 3B of my clients successfully. From last night the portal is slow too. Better we should try later. - Satrajit Mukherjee
    Re login and try - Prakash Ahir
    Did but it is not happening. - Pulkit Sharma
6 Answers

Pulkit Sharma watch_later 2 years, 10 months ago
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Answer by Basheer is correct. It is technical error.

I have one more opinion that it could be because of Aadhar service is not working now.

In the particular linked question you can check that while issuing DSC, Aadhar based OTP is not working.

I doubt this could be reason we are not able to file return with EVC generated.

I think it should work with DSC. Anyone tried filing with DSC?

  • chatComments
    Sir, I have confirmed by the GST officials and it is technical error and Kindly find the update regarding "Error! Authorized Signatory details not found or user not registered" http://magnetinfo1.blogspot.in/2018/01/update-regarding-signatory-details-not.H T M L - Jalees Ahmed
    Please stop pasting link. You can use the below answer box (bottom of page) to answer question. Do not paste link, don't you think if users can get answer here itself. - Pulkit Sharma

Basheer PM watch_later 2 years, 10 months ago
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SIr, Even I got the same error. I spoke to GST Helpline on 0120-4888999, where they told that it is a technical issue and many are facing this error. They are working on it and it may be rectified anytime. When i asked if we would be penalised for the late filing , they answered that they are yet to get any notification on this and hence cannot help on that aspect.

 

  • chatComments
    Right technical issue but what about late filing fee!!! Who will pay that? Will government excuse the fee? - Pulkit Sharma
    I think it could be because Aadhar service is down. Answering question check the link, it could be one of possibility. - Pulkit Sharma
    I think they will not charge late fee if it is submitted once as the same is hapening in 3B returns also. Once we submit the 3B return the late fee gets stopped even if we do not file it. - Manish Jain
    But they charge next month even after the days between submit and file date. - Pulkit Sharma

Jalees Ahmed watch_later 2 years, 10 months ago
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Kindly find the answer to the above question in my blog link is given below

  • chatComments
    If you know answer, then write it. Do not spam here. - Pulkit Sharma
    yeah I just shared my answer sir and i also made a research by consulting through GST officials, Thank you - Jalees Ahmed

SKARTHIKEYAN DSANKAR watch_later 2 years, 10 months ago
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Error! Authorized Signatory details not found or user not regitered. yes same ERROR for me also ...im also no answer to this aug ,sep ,oct  finished...november pending for this issue...very bad portal

  • chatComments
    Kindly find the answer to the above question in my blog link is given below http://magnetinfo1.blogspot.in/2018/01/update-regarding-signatory-details-not.H T M L?m=1 - Jalees Ahmed

Rajinder kharbanda watch_later 2 years, 10 months ago
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Error! Authorized Signatory details not found or user not regitered. yes same ERROR for me also ...i am also no answer to this august ,september ,october  finished...november pending for this issue...

really HEADACE

 

  • chatComments
    Kindly find the answer to the above question in my blog link is given below http://magnetinfo1.blogspot.in/2018/01/update-regarding-signatory-details-not.H T M L?m=1 - Jalees Ahmed

Rajinder kharbanda watch_later 2 years, 10 months ago
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Error! Authorized Signatory details not found or user not regitered. yes same ERROR for me also ...i am also no answer to this august ,september ,october  finished...november pending for this issue...

really HEADACE

 

  • chatComments
    Kindly find the answer to the above question in my blog link is given below http://magnetinfo1.blogspot.in/2018/01/update-regarding-signatory-details-not.H T M L?m=1 - Jalees Ahmed
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