The income tax department has launched an 'online chat' service for taxpayers so that they can seek answers to their basic queries and doubts relating to direct tax issues.
A window has been hosted on the main page of the department's website with a prominent icon stating 'Live Chat Online- ask your query'.
A team of experts from the department and independent tax practitioners has been deputed to answer the general queries of a taxpayer.
If you have any query or question you can get expert opinion from Live-Chat with experts.'
This window is open from Mon-Fri from 10AM to 6PM
You just need to write your name,email id and your query and then the expert will contact you soon to answer your query.
However remember that answers given by them are only on the basis of their opinion.