GST return status changed from filed to submitted and had to pay late filing fee

Is GST technical team or Business Analyst team capable of understanding issues and fixing them on time?

Yesterday was a shocking day, last month I filed return for a client for October month (GSTR-3B), however when he was filing his November month return he was shocked to see that status of October month return was changed from FILED to SUBMITTED.

He had to again file his October month return and pay late filing fee of Rs. 1,500 while filing his November month return.

This was not only the shock, another shock was waiting for me.

After observing staff member file clients return, it was turn to file my own return.

Surprisingly even I had same problem.

I had filed my October month GSTR-3B return on 20/11/2017, and even received mail from GST portal and got ARN. However even my status for October month was changed from FILED to SUBMITTED.

I called GST helpdesk, but no one answered. Called them at 10 in night.

Here is the mail that I received when filed October return on time.

Dear Applicant/ Taxpayer, 
GSTIN

You have successfully filed the Return (GSTR-3B) for 102017. Date & Time stamping of filing of the return is 20/11/2017 19:56.
Your ARN is AA291017377067Y.

Login into your account for any further details.

Best Regards,
Government of Karnataka
Commercial Taxes Department
Disclaimer:

You can check above mail which is for October month filing and filed on time.

Again when I tried to file my November month GSTR-3B, I got error message that return for previous month was not filed.

I had file my October month return again. You can check the mail that I received again for refiling.

Dear Applicant/ Taxpayer, 
GSTIN

You have successfully filed the Return (GSTR-3B) for 102017. Date & Time stamping of filing of the return is 20/12/2017 22:37.
Your ARN is AA291017377067Y.

Login into your account for any further details.

Best Regards,
Government of Karnataka
Commercial Taxes Department
Disclaimer:

Its really surprising to see GST portal has not recovered from technical faults and tax payers are suffering. Clients are losing faith in consultants.

I had to pay late filing fee of Rs. 1500 for fault of GST network.

Will government ever refund my money?

Possible reason for this technical error

I had to analyse what could cause this problem. I personally witnessed 2 cases where this mistake happened. One with my client and then with my own return.

Similarity between both of us was that we selected quarterly return filing option (turnover less than 1.5 crore).

Could this be the reason? Yes it could be as I do not see any other changes that could affect status changing from FILED to SUBMITTED.


Author
Posted by Pulkit Sharma under GST

A Chartered Accountant by qualification. I am founder of KnowyourGST.com to provide free resources to enable smooth compliance by Tax Payers. You can use GST Invoicing application developed by m...Contact



16 Comments


GST Payer

Just now checked even ARN number is same in both original filing and refiling. This is only to collect money from tax payers? Government is either willfully doing it to collect late filing fee or this is a genuine technical error?


Pulkit Sharma

Anything is possible. But taxpayers are suffering big time because of these issues. I had earlier also created a petition that late filing fee should be waived for first 6 months. If GST portal itself is not 100% reliable how can you put taxpayers in pain!!!


Sumit Kumar

Yes I agreed


Sumit Kumar

both cases are painful for the taxpayer. if the return was once filed so mean taxpayer is paid all tax and interest and late fee liability. why they are paying two-time late fee. is the amount will refund.......


Pulkit Sharma

I doubt amount will be refunded. If they are not able to show filed status correctly I do not think they are tracking who filed returns again.
Either they have to refund late filing fee to every one or none.


Vijay Enterprise

We, Vijay Enterprise from Shillong had faced the same problem. When we are trying to file our GSTR-3B Return for the month of Nov, 2017. a message appear on the screen that, "Your previous month return was not filed. We are astonished that, the Oct months Return was not filed and when we check the Oct months return on the GST portal, its showing only Submitted only. Then we have to filed first the Oct, 2017 Return and then after paying Late Fee of Rs. 1500/- again we had filed the return of Nov, 2017 GSTR-3B Return.

Please find below the confirmation email which we had received from GST Portal after filing the GST-3B return on 20th Nov, 2017 for the month of Oct, 2017

donotreply@gst.gov.in
Nov 20, 2017 to me
Dear Applicant/ Taxpayer,
17AACFV3543R1ZL

You have successfully filed the Return (GSTR-3B) for 102017. Date & Time stamping of filing of the return is 20/11/2017 19:37.
Your ARN is AA171017007314P.


Suhas phadke

Indeed, if the tax payer suffers (like narrated above), on account of default on the part of GSTN network, the Govt. will loose their credential by implementing GST from 01/07/2017 : Suhas Phadke, Vadodara, Gujarat


Sanjeev Kochar

The same thing happened with me, no i dont think the selection of quarterly return could be the reason, i have not selected this option, another common thing is the time of filing of GSTR 3B is the same between me and you,

Dear Applicant/ Taxpayer,
03AAAFG9390H1ZF
You have successfully filed the Return (GSTR-3B) for 102017. Date & Time stamping of filing of the return is 20/11/2017 19:56. Your ARN is AA031017206281Y.

may be this could be the reason, the persons who have filed on 20 november at after 7 pm will be their target of collecting money, hahaha


Pulkit Sharma

@Sanjeev Kumar
Exactly out time is exact same. Even Vijay filed at same time difference of 20 minutes.
Its very strange. Any reply from helpdesk?
Even this time I filed after 7 PM, lets see whether same issue comes!!!


Abhishek Roy

It is really very confusing, that when we have already filed are previous month's GSTR-3B 1 month ago it is still showing late fee liability carried forward, not only that, though we have filed only purchase this time our supply was nil thank god. While filing GSTR-3B for november, option for details of supply to be uploaded in table 3.1 & 3.2 was invisible & it still showing invisible after filing it.
What is the issue cant able to make out yet.....?


This is so bad. Sir, on the basis of the confirmation mail and sms, did you talk to GST customer support?


Ramesh patil

I am also facing problems, when I added invoices in GSTR 1 and saved, but not showing any entries in GSTR 1, after again going to adding invoices message shown same invoice is already added. but in tiles shows no any invoices, very confusing not sure what to do. please make it perfect.


Shekarmanth prasada rao

yes i Agree, we also suffered with same problem


Shekarmanth prasada rao

Dear all

I need one help from you , that one of the my clients DSC had expired, unfortunately he is out of country to take new DSC, due the reason i could't able to upload the returns for the month of November. Now i am trying to upload the return with other director DSC, but in GST portal it not accepting to update the DSC. Please guide me if any alternative is there.


Alagappan K

I am also facing lot of difficulties in filing GSTR1 return. It does not recognise the Credit note with Original Invoice matching. Last Five day I am contineuosly trying but failed. I don't Know How I am going to file the returns. There is no proper guidance from Department side also due to their poor knowledge. Government should consider and give proper guidance and extend the date till March-2018. The return format is not user friendly system.


Alagappan K

I had filed my GSTR1 Return for the Month of JULY 2017 before the previously given due date. But, now When I see the status it shows from "filed" to Submitted" Status. I don't know how this was happened. Now I have to pay Late Fee? When it is showing in Submitted status, there is no Edit option enabled.


You need to be logged in to comment.


Ask Question