GST portal has updated its user policy and terms to avoid any misuse of portal and data of tax payers.
As per sources, GSTN has received various complains of data scrapping and even site goes down frequently due to data scrapping and site embedding GST portal.
However, our take is that GST portal instead of issuing warning and changing its policy should upgrade its portal to provide better services to tax payers.
GST portal is already competing with various private players as GSTN has issued APIs to allow private players same facilities it provides on its own portal. Due to increased cost of overall facilities and small startups, many companies are depended on short cuts to directly scrap GST portal to avoid paying for APIs.
As per updated terms and policy, unauthorised usage will be:
The term Unauthorised activities includes any activity which is punishable under section 43 (for eg web scraping, altering source code, hacking, introducing viruses etc.)and Section 45 of the Information Technology Act, 2000 (hereinafter IT Act) or which have been defined as offence under Chapter XI of The IT Act and/or any other activity which is prohibited under any Act, rules, regulations having force of law in India and/or any activity which contravenes access controls/Service use limits set by GSTN on the GST Portal and/or any security feature developed by GSTN on the GST Portal and/or any activity which is contrary to any other policies of the GST Portal.
Further GST portal has updated its terms to discourage users certain activities without prior permission of GSTN.
We are of opinion that this change in policy will not make any changes to users already scrapping the site. GSTN should not only issue warning but make sure that strong technology is implemented to avoid such misuses.
Further, GSTN should stop competing with private players directly with wrong information on its site.
For example, GSTN itself is trying to mislead users with its wrong practices. Here is one example. If you search on Google for GST number by name, GST portal shows on the list.
You can see live example, GST portal is misleading tax payers by creating wrong pages. If you click on this link, instead of facility to search tax payers, you will get search facility of GST officers.
We believe that no one should do wrong acts on GST portal but GST portal and GSTN should also stop misleading tax payers.
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